Terms & Conditions

  1. Advance reservation is mandatory for the redemption of a Nisaba e-Gift Card and is subject to table availability. Guests are requested to mention the e-Gift Card at the time of making the reservation. Reservations may be made at reservations@nisabarestaurant.com or +91 98109 06091.
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  1. The e-Gift Card details must be shared with the restaurant team prior to settlement of the bill. Redemption will be subject to verification of the e-Gift Card and its validity.
  2. Each e-Gift Card is valid for a period of three months from the date of issue and must be redeemed within this period. The validity period cannot be extended.
  3. Once purchased, an e-Gift Card cannot be cancelled, returned or refunded.
  4. Each e-Gift Card is valid for one-time redemption only and must be utilised in full during a single visit. Any unutilised value will lapse and cannot be carried forward, refunded, credited or adjusted against a future visit.
  5. Multiple e-Gift Cards may be redeemed against a single bill. Where more than one e-Gift Card is used, each e-Gift Card will be treated as fully redeemed, irrespective of the final bill amount. Any unutilised value will lapse and cannot be carried forward, refunded, credited or adjusted against a future visit.
  6. Should the final bill exceed the value of the e-Gift Card(s) being redeemed, the balance amount must be settled directly at the restaurant through an accepted mode of payment.
  7. The e-Gift Card has no cash value and cannot be exchanged, encashed or redeemed for cash, either wholly or partially.
  8. e-Gift Cards may be used in conjunction with applicable offers or promotions, subject to the terms and conditions of the respective offer or promotion.
  9. The e-Gift Card is valid exclusively at Nisaba, Humayun World Heritage Site Museum, Nizamuddin, National Zoological Park, Sundar Nagar, New Delhi, Delhi 110013.
  10. Children of all ages are welcome for lunch. For dinner, Nisaba welcomes guests 10 years of age and above.
  11. All reservations and visits made using an e-Gift Card are subject to Nisaba’s prevailing reservation and restaurant policies at the time of the visit. For complete details, please refer to the Nisaba Reservation Policy.
  12. The recipient is responsible for keeping the e-Gift Card details secure. Nisaba will not be responsible for e-Gift Cards that are lost, deleted, shared without authorisation, misused or otherwise unavailable at the time of redemption. Such e-Gift Cards cannot be replaced or reissued.
  13. Once an e-Gift Card has been redeemed, whether by the intended recipient or by any person having access to its details, it will be treated as utilised and no replacement, refund or credit will be provided.
  14. e-Gift Cards may not be resold or used for any commercial, advertising or promotional purpose without prior written authorisation from Nisaba.
  15. Applicable taxes and other charges, as applicable at the time of dining, will be reflected in the final bill in accordance with prevailing regulations and restaurant policy. The e-Gift Card value will be adjusted against the total amount payable on the final bill.
  16. The e-Gift Card is subject to verification at the time of redemption. Nisaba reserves the right to decline redemption of any e-Gift Card that appears to have been duplicated, altered, tampered with, obtained fraudulently or otherwise used in breach of these Terms & Conditions.
  17. By purchasing an e-Gift Card, the purchaser consents to information provided in connection with the transaction being processed by Manish Mehrotra Culinary Arts Private Limited and PayU, to the extent required for the purchase, payment and fulfilment of the e-Gift Card and in accordance with applicable laws.
  18. Nisaba reserves the right to amend these Terms & Conditions where reasonably required, subject to applicable law. The Terms & Conditions applicable at the time of redemption will govern the use of the e-Gift Card, provided that any such amendment does not adversely affect rights already accrued to the purchaser under applicable law.
  19. The purchase and/or redemption of a Nisaba e-Gift Card constitutes acceptance of these Terms & Conditions.

2. Use of the Website

You agree to use this Website only for lawful purposes.

You must not misuse the Website, attempt to gain unauthorized access, or interfere with its normal functioning.

We reserve the right to restrict or terminate access to the Website at any time without notice.

3. Accuracy of Information

While we strive to keep information up to date, Nisaba makes no warranties or representations regarding the accuracy, completeness, or reliability of any content on the Website, including menus, pricing, availability, or operating hours. All information is subject to change without notice.

4. Menu, Pricing & Availability

Menu items, descriptions, prices, and availability displayed on the Website are indicative only.

Actual offerings at the restaurant may vary.

Nisaba shall not be liable for any discrepancies between Website content and in-restaurant information.

5. Allergens & Dietary Information

Any dietary, allergen, or nutritional information provided on the Website is for general guidance only. Nisaba does not guarantee the absence of allergens. Customers are advised to consult directly with restaurant staff before ordering.

6. Reservations & Third-Party Links

The Website may include links to third-party platforms for reservations, deliveries, or payments.

Nisaba is not responsible for the content, policies, or practices of any third-party websites or services.

Any transactions made through third-party platforms are governed by their respective terms and conditions.

7. Intellectual Property

All content on this Website, including text, images, logos, graphics, and design elements, is the property of Nisaba or its licensors and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.

8. Limitation of Liability

To the fullest extent permitted by law:

Nisaba shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use this Website.

This includes, without limitation, loss of data, business interruption, or errors in content.

9. Disclaimer

The Website is provided on an “as is” and “as available” basis. Nisaba makes no warranties, express or implied, regarding the Website’s operation, availability, or content.

10. Privacy

Use of this Website is also subject to our Privacy Policy (if applicable). Any personal information shared through the Website will be handled in accordance with applicable data protection laws.

11. Changes to Terms

Nisaba reserves the right to modify or update these Terms & Conditions at any time without prior notice. Continued use of the Website constitutes acceptance of the revised terms.

12. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts in the relevant city/state.

13. Contact Information

For any questions regarding these Terms & Conditions, please contact us via the details provided on the Website.

Connect with us to reserve a table

We kindly ask you to review our Reservation Policy before booking.